Director of Constituent Services

French translation: directeur des services aux citoyens

GLOSSARY ENTRY (DERIVED FROM QUESTION BELOW)
English term or phrase:Director of Constituent Services
French translation:directeur des services aux citoyens
Entered by: Eric KUATE FOTSO

15:39 Jun 23, 2017
English to French translations [PRO]
Names (personal, company) / Titre administratif aux Etats-Unis
English term or phrase: Director of Constituent Services
xxx, Director of Constituent Services/Special Assistant to the Mayor
Eric KUATE FOTSO
Cameroon
Local time: 09:18
directeur des services aux citoyens
Explanation:
http://ville.montreal.qc.ca/portal/page?_pageid=5798,8528357...

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Note added at 22 hrs (2017-06-24 14:17:09 GMT)
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http://www.diplomatie.gouv.fr/fr/services-aux-citoyens/
Selected response from:

Francois Boye
United States
Local time: 04:18
Grading comment
4 KudoZ points were awarded for this answer



Summary of answers provided
4 +1directeur des services aux citoyens
Francois Boye
Summary of reference entries provided
a basic definition of "constitituent services"
AllegroTrans

  

Answers


22 hrs   confidence: Answerer confidence 4/5Answerer confidence 4/5 peer agreement (net): +1
director of constituent services
directeur des services aux citoyens


Explanation:
http://ville.montreal.qc.ca/portal/page?_pageid=5798,8528357...

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Note added at 22 hrs (2017-06-24 14:17:09 GMT)
--------------------------------------------------

http://www.diplomatie.gouv.fr/fr/services-aux-citoyens/

Francois Boye
United States
Local time: 04:18
Native speaker of: Native in FrenchFrench
PRO pts in category: 7
Notes to answerer
Asker: Merci Francois


Peer comments on this answer (and responses from the answerer)
agree  AllegroTrans: good suggestion
2 hrs
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Reference comments


1 hr
Reference: a basic definition of "constitituent services"

Reference information:
Mayor's Office of Constituent Services

The Mayor's Office of Constituent Services mission is to improve the quality of life for residents of Gary by assisting the City of Gary in providing coordinated and scheduled delivery of high-quality basic services for every resident, visitor and business owner.

We are the liaison between the Mayor, City Council, all departments and the residents. A group of individuals who play a critical role in improving the image of Gary, by providing a level of excellence in our customer service to address the needs of our residents.

Interested in volunteering with the city?

City of Gary
401 Broadway, Suite 203
Gary, IN 46402
(219) 881-4815
Fax: (219) 881-5269


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Note added at 1 hr (2017-06-23 16:46:58 GMT)
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About

The Office of Constituent Services houses a dedicated staff that is available to work one on one with citizens who need help cutting through red tape and other problems relating to city, state, and federal government. The goal for this office is to allow government to be accessible and responsive to addressing citizens' needs.

http://www.yonkersny.gov/government/departments/constituent-...

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Note added at 1 hr (2017-06-23 16:47:52 GMT)
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The Mayor’s Office of Constituent Services functions as the mayor’s customer service center by providing information about Baltimore City government programs and helping citizens to access City services. Constituent Service Representatives assist residents with questions and concerns regarding City services.

http://mayor.baltimorecity.gov/help

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Note added at 1 hr (2017-06-23 16:49:21 GMT)
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Nature of Work:
Manages and develops communications with constituents
directly related to the Office of the Mayor. Works closely
with the Communications Director to implement
communications strategies pertaining to the Mayor’s official
activities. The position entails
working with confidential,
urgent and sensitive matters.
Inattention or carelessness
in the performance of duties may result in embarrassment
or liability to the City.
Supervision:
Reports to and is directly
supervised by the Director –
Office of the Mayor.
Essential Job Functions:

Coordinates and composes timely responses to
constituent inquiries, including emails, letters, and
phone calls using the CRM database. These
communications may be prepared for the Mayor or City
Administrator’s signature. A
dditional responsibilities are
including (but not limited to) mass mailings,
proclamations, retirement certificates, service pin
letters and executive notes.

Works with Department Directors to provide
appropriate responses to constituent needs and follow-
up on casework from the Office of the Mayor.

Coordinates messaging on important issues and
release of information with the Mayor and the
Communications Director.

Works closely with the Mayor to understand the
administration’s priorities, goals and objectives.

Develops and manages the Mayor’s email database,
keeping information current.

Manages the Boards and Commissions Program,
including recruitment, management of databases,
update of website, communication with B&C members/
applicants/appointees, coordination with City Council
for agenda approvals using the OnBase program, and
coordinating training for B&C.

Assists reception if needed in reading and sorting
incoming postal and electronic mail; determines action
required and handles as necessary or routes as
appropriate. Reads screens and logs incoming
electronic requests using independent judgment to
determine those that require priority attention.

Works with Mayor’s staff on other duties and projects
as assigned.

https://static.spokanecity.org/documents/jobs/noncivilservic...


    Reference: http://www.gary.in.us/city-departments/mocs.asp
AllegroTrans
United Kingdom
Works in field
Native speaker of: Native in EnglishEnglish
PRO pts in category: 4
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