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Kirill Semenov Ukraina Local time: 19:25 Członek ProZ.com od 2004 angielski > rosyjski + ...
Nov 18, 2005
I;m not a newbie at proZ and kudoZ, and I just wanted to report a kudoZ-related bug directly to the support staff.
When I clicked on `Support' button, I've got a page with a lot of option to search through forums, etc. No way to describe the particular problem I faced and send it directly. At least, I failed to find a clickable option to do so.
I believe some months before there was a way to send direct messages to the support staff. Is it still available?
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Colin Brady Argentyna Local time: 13:25 francuski > angielski + ...
KudoZ Support
Nov 18, 2005
Hi Kirill Semenov,
You should be able to enter a KudoZ support ticket by following this link:
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Ralf Lemster Niemcy Local time: 18:25 angielski > niemiecki + ...
How to submit a Support Request
Nov 18, 2005
Hi Kirill,
When I clicked on `Support' button, I've got a page with a lot of option to search through forums, etc. No way to describe the particular problem I faced and send it directly. At least, I failed to find a clickable option to do so.
I believe some months before there was a way to send direct messages to the support staff. Is it still available?
Of course you can - first, select the area you need support for; in this case, KudoZ, where you will find the KudoZ FAQ, but also a link to Submit a Support Request about KudoZ.
This process was designed in this way to prompt members to check first whether their question is answered in the FAQ.
Best regards, Ralf
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Kirill Semenov Ukraina Local time: 19:25 Członek ProZ.com od 2004 angielski > rosyjski + ...
NOWY TEMAT
Thank you :)
Nov 18, 2005
Thank you very much, Colin and Ralf
I found the option, still I believe it's not very visible. But it's OK - and I've already sent my bug report to the support.
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