Poll: How much extra do you usually charge for urgent jobs (less than 24hrs delivery time)? Thread poster: ProZ.com Staff
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This forum topic is for the discussion of the poll question "How much extra do you usually charge for urgent jobs (less than 24hrs delivery time)?".
This poll was originally submitted by Iulia Parvu. View the poll results »
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| Urgency is in the eye of the beholder | May 17, 2023 |
In my book, an urgent job is an assignment that requires me to work extra hours, at night or over the weekend.
My workload decides when an urgency charge (+50%) is called for.
Philippe
[Edited at 2023-05-17 11:45 GMT]
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| Something else | May 17, 2023 |
It depends (I don’t have a fixed rate for rush jobs)! I don't apply a surcharge rate to some of my regular clients, but if it's a new client or one that gives me work once in a blue moon, I will increase my rate for sure (how much it will depend entirely on the job). I have a long-standing client, who very regularly requests (every week or even every day) small but urgent translations (never on Fridays) and we agreed some time ago that I would give priority to his work and invoice accordingly.
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Lieven Malaise
Belgium
Local time: 22:13
Member (2020)
French to Dutch
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| No extra charge | May 17, 2023 |
I'm available or I'm not available. I won't be suddenly available because a client offers me a higher rate.
But if I'm being offered an urgency rate spontaneously, I won't say no.
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| Nothing extra | May 17, 2023 |
Either I have time or I don't,
But some clients offer extra e.g. 10% then I'll take that.
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| Urgency is about work intensity, not just the turnaround time | May 17, 2023 |
If I am asked to deliver 200 words within 1 hour and I am not busy with something else, there will be no surcharge.
If I am asked to deliver 20000 words within 2 days and I feel I am able to handle it (that is, the subject field is well-familiar, the text is well-readable and I am well-rested and can skip a night of sleep), I will ask for a 100% surcharge.
[Edited at 2023-05-17 15:21 GMT]
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Zea_Mays 
Italy
Local time: 22:13
Member (2009)
English to German
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50% for urgent work of reasonable volume during business days, 100% during weekends/holidays and/or larger volumes with short deadlines.
One of my regular clients offers a surcharge without asking, we made an agreement on this in the past.
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I'm with the others.
If I have capacity to do it in normal working hours, I'll do it without any extra charge.
If I don't have capacity, I'll charge 100% extra for any evening/weekend work involved. Or more likely tell them they'll have to wait. And they normally do.
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With rare exceptions, I don't accept jobs that require delivery in less than 24 hours. I tell the client, truthfully, that such a short turnaround doesn't allow sufficient time for my quality control procedures.
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Kay Denney
France
Local time: 22:13
French to English
Nothing if I can fit it in seamlessly.
25% extra if I can rearrange my work and fit it in (I meant to charge 30% but it was harder to calculate in my head).
50% extra if I have to work outside the hours I'm prepared to work normally.
If "less than 24hrs" means I don't get any shut-eye between draft and proof, I tell them that the quality will only scrape through at "just about fit for purpose" level rather than the excellence I aspire to usually. They say y... See more Nothing if I can fit it in seamlessly.
25% extra if I can rearrange my work and fit it in (I meant to charge 30% but it was harder to calculate in my head).
50% extra if I have to work outside the hours I'm prepared to work normally.
If "less than 24hrs" means I don't get any shut-eye between draft and proof, I tell them that the quality will only scrape through at "just about fit for purpose" level rather than the excellence I aspire to usually. They say you can only pick two out of cheap fast and good, but I don't do cheap, and you have to pick fast or good, both is not possible. ▲ Collapse
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That's what two of my main clients pay.
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