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The key essentials for successfully passing an ISO9001 (or other) audit for certification
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Schedule:
This session ended at 11:15
Description:
ISO9001 and other international standards (15038:2006 - European Translation Services, TL9000 for Telecom, CMMI, etc) have often obtained a poor reputation for creating a significant amount of administrative overhead and much paperwork. Jeff Allen has coached and led 2 major software companies (MYCOM and SAP France) through successful certification and also 3-year recertification as the ISO9001 Quality Management Representative and Quality Manager of each company, and provided expert knowledge for audit preparation at 2 other companies including a major translation company. His coaching principles and implementation have resulted in a record number of good points (highest score in audit reports) in his most recent audit series, and even received a major acknowledgement by an experienced external auditor who had never seen such a great adoption of quality management in such a major company. In this session, he shares with us his expert insights and advice on how to cut through all the details of these standards and get to the real key essentials, and how to use these to promote a successful adoption of ISO9001 among production and development teams, including doing this in agile, scrum-bused, lean framework environments.
Jeff will provide analogies to help team members of different roles understand the real benefits and relevance of ISO9001, with a minimum amount of paperwork. He will show how he has made the topic of ISO9001 not only a fun topic of discussion, but really driving the team members to adopt and implement it with conviction.
This session was followed by a LIVE Q&A with the presenter. Recording of the Q&A can be found on this page.
Jeff Allen has 2 decades of experience in many areas across the entire business life cycle (marketing, pre-sales, sales, account management, project/program management, product management, development, custom development, QA testing, TEP production, release management, deployment, customer support, customer maintenance bug fixing, professional services & consulting,, partner/customer training, ISO9001 Quality Management, Executive Management, Advisory boards) at several language services /software companies (Translations.com/TransPerfect/AlchemySoftware, SYSTRAN, Softissimo, MIT2, ELDA, Language Technologies Institute) and other (non-translation) software and engineering companies (Caterpillar, Mycom Intl, SAP, Business Objects, Cartesis). He has been a member of the MultiLingual magazine advisory board and the LINGUIST-List industry advisory board over the past decade.
He is known for his work in controlled language writing for translation, Machine Translation dictionary building and post-editing, translation memory, website and software localization, translation workflow management systems, terminology management, speech technologies, and now has recent publications covering areas including ISO9001 certification, cross-team/project engineering tool integration, and cross-cultural team building and conflict management.
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Discussion for Advanced translator skills virtual event session (2012): The key essentials for successfully passing an ISO9001 (or other) audit for certification
Ahmed Badawy Saudi Arabia Local time: 06:51 English to Arabic + ...
Translator
Sep 4, 2012
Thanx for approval
Subject:
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