Glossary entry

Spanish term or phrase:

uso de auxiliares

English translation:

use of multi-tasking tools

Added to glossary by NEX2NEW
May 30, 2010 14:53
14 yrs ago
2 viewers *
Spanish term

uso de auxiliares

Spanish to English Other Computers (general) call center terminology
...tuvimos que firmar el contrato entre llamada y llamada. No pudimos hacerlo fuera de línea ni en uso de algún auxilar...
Se refiere a funciones en el programa que asisten al operador/a mientras está hablando con el cliente para realizar otras actividades (tales como ver la cuenta del cliente) mientras realiza su trabajo.
This is not difficult to express in English. It's just that there might be some specific way of calling this in the call centers environment...
Thank you!
Proposed translations (English)
5 use of any multi-tasking tools
Change log

Jun 8, 2010 01:25: NEX2NEW Created KOG entry

Proposed translations

4 hrs
Selected

use of any multi-tasking tools

Multi-tasking tools come in many different forms, and for many different purposes. These include software for computer program management, telephony (such as for wireless headsets and mult-functional telephone and computer interaction), and simple handtools found at the local hardware store, such as the common multi-tool which includes pliers, wire cutters, fish scaler, and scissors.

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Note added at 5 hrs (2010-05-30 20:02:17 GMT)
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Si esta respuesta no le parece coherente en relación con su texto de origen, ¿nos hace el favor de añadir más del texto? Lo que se ha provisto me parece muy limitado. ¿Se puede proporcionar la oración completa?
Example sentence:

...we had to sign the contract between calls. We could not do this offline or by the means of a multi-tasking tool...

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4 KudoZ points awarded for this answer. Comment: "Thanks a lot for this!"
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