Glossary entry

English term or phrase:

Hot Transfer

Spanish translation:

transferencia dinámica

Added to glossary by Angel Llacuna
Sep 10, 2010 17:31
13 yrs ago
3 viewers *
English term

Hot Transfer

English to Spanish Other Telecom(munications) CALL CENTER
Hot transfer is the ability to transfer a call without personally answering the call. A user can perform a Hot Transfer via a PC application, for example, Phone Manager. This will display information regarding the caller, which may assist the user to decide who to pass the call on to. The extension receiving the transferred call will be informed, via Caller Display, where the call was transferred from and pass on any available information regarding the original caller.
Change log

Sep 20, 2010 17:44: Angel Llacuna Created KOG entry

Proposed translations

2 days 12 hrs
Selected

transferencia dinámica

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3 KudoZ points awarded for this answer.
2 hrs
English term (edited): No lo traduzcas

(Capacidad de) transferir sin responder la llamada

Tal como lo dice la explicación, se trata de una característica del aparato
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