английский => русский Техника Компьютеры (в целом)

Доброго времени суток.

Из книги об использовании ИИ в маркетинге.

By bundling all Chatbots under one umbrella—the “Agent Hub” or “Meta-Bot”, customers can get a multitude of issues resolved by one entity. An intelligent algorithm routes incoming requests between the skills without the customer even recognising. This makes a skill activation as some might know it from Alexa or Google Assistant needless. Automatically any new dialogue, answer or business process one of the bot learns makes the whole system feel smarter. Thus the knowledge and skills are extending continuously, delivering real value to the customer by fixing more and more of his or her problems and handling inquiries automatically 24/7.

As depicted in Fig. 5.8, Mercedes-Benz Consulting Digital Labor Platform Blueprint consists of four distinct layers: (1) Connector Hub, (2) Content Hub, (3) Services Hub, and (4) Data Hub.

Since digital labor needs to be managed just like any other employee, we introduced a task manager and kind of a ticketing system to deal with workflows. A vendor-independent service orchestrator, often referred to as middleware, has been set up to connect all cognitive services like natural language processing or image recognition with each skill depending on the type of data being processed. Additionally supporting tools have been added one by one to the platform, as backend workflows needed to be automated or interactions stored in a knowledge management system for future developments of skills.

На рис. есть такая надпись:

Joint usage of hubs by:
HQ
Shared Services
Markets
Service Departments (z.B. HR)

Рис. по ссылке:
https://b.radikal.ru/b11/2003/a3/a08cd8ad68af.jpg

Что такое в данном случае HQ?

Спасибо.