Homework / test English to Persian (Farsi) Tech/Engineering Management Talent management and succession planning

Talent matrix:
..........solid citizen........................................................stars
.
.
.
......needs remedial actions...................question marks or future potentials





Question marks
Do I understand the root cause of the question mark?
How will I go about finding valid data on performance and potential? .
Who is the most appropriate person to have a conversation with this person?
How will resolve these question marks?