Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?
Arkadiusz Jasiński
Arkadiusz Jasiński  Identity Verified
Poland
Local time: 10:33
German to Polish
— "pick any TWO" principle — Sep 30, 2016

The "pick any TWO" principle captures sooo well the relationship between client's needs and the realistic limitations of any service:
Fast and cheap ≠ good.
Fast and good ≠ cheap.
Cheap and good ≠ fast.

This has been a very informative presentation, thank you!


 


To report site rules violations or get help, contact a site moderator:

Moderatoren van dit forum
Drew MacFadyen[Call to this topic]

You can also contact site staff by submitting a support request »

Discussion for ProZ.com 2016 virtual conference for International Translation Day session (2016): Keeping customers happy - Happy customers? Why should I care, and what’s in it for me?






Protemos translation business management system
Create your account in minutes, and start working! 3-month trial for agencies, and free for freelancers!

The system lets you keep client/vendor database, with contacts and rates, manage projects and assign jobs to vendors, issue invoices, track payments, store and manage project files, generate business reports on turnover profit per client/manager etc.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »