Forums over ProZ.com » Poll Discussion »
Poll: What do you do the moment a client misses a payment deadline?
De persoon die dit onderwerp geplaatst heeft: ProZ.com Staff
ProZ.com Staff
ProZ.com Staff
MEDEWERKER SITE
Jul 20

This forum topic is for the discussion of the poll question "What do you do the moment a client misses a payment deadline?".

View the poll results »
 
Thayenga
Thayenga  Identity Verified
Germany
Local time: 18:07
Lid 2009
English to German
+ ...
It depends Jul 20

If it's a longstanding client I wait a few days before sending a reminder - which is usually not required because by then I will have already received the payment. If it's a new client, then I send a friendly reminder the next day.

Maria Teresa Borges de Almeida
Josephine Cassar
Maria Laura Curzi
Aliakbar Majidi
Philip Lees
 
Zea_Mays
Zea_Mays  Identity Verified
Italy
Local time: 18:07
English to German
+ ...
I wait Jul 20

Since I only get paid by bank transfer, even if a client paid by the deadline, banks can (and I think they still do) delay the actual transfer, so the money would show up in my account a few days later. Instant payments can be done too by instant bank transfer or using other payment tools like Wise, though.

Josephine Cassar
Aliakbar Majidi
 
Karletto666
Karletto666
Slovenia
Local time: 18:07
English to Slovenian
+ ...
Well... Jul 20

Inform the client about the delay and wait a week more. Than add fees per day. Than threat him/ her with lawyers, judges and what not. Don't forget to make a negative BB entry.
 
The Shredder
The Shredder
Check my emails Jul 21

Check my emails to see if I forgot to send the invoice, as that’s normally the reason.

Reputable customers rarely pay late.

Josephine Cassar
Daryo
Matthias Brombach
 
Matthias Brombach
Matthias Brombach  Identity Verified
Germany
Dutch to German
+ ...
The "in London" procedure Jul 21

I would, after several reminders, apply the combined London-Northern Irish procedure I learned and read repeatedly here at proz a couple of years ago, which means to send another polite reminder involving a hint for further actions. If that doesn't help, I then finally will write a post here at proz asking for help what to do when the client doesn't want to pay.
 


To report site rules violations or get help, contact a site moderator:

Moderatoren van dit forum
Jared Tabor[Call to this topic]

You can also contact site staff by submitting a support request »

Poll: What do you do the moment a client misses a payment deadline?






TM-Town
Manage your TMs and Terms ... and boost your translation business

Are you ready for something fresh in the industry? TM-Town is a unique new site for you -- the freelance translator -- to store, manage and share translation memories (TMs) and glossaries...and potentially meet new clients on the basis of your prior work.

More info »
CafeTran Espresso
You've never met a CAT tool this clever!

Translate faster & easier, using a sophisticated CAT tool built by a translator / developer. Accept jobs from clients who use Trados, MemoQ, Wordfast & major CAT tools. Download and start using CafeTran Espresso -- for free

Buy now! »