Glossary entry (derived from question below)
Danish term or phrase:
indgange
English translation:
lines/ports
Danish term
United States
Years of experience in patents.
Native in: English
Works in: Swedish to English, German to English, Danish to English, and 2 more.
indgange
Is this just "lines" or something else?
| 3 | lines/ports |
Nikolaj Widenmann
|
| 4 -1 | portals |
Sven Petersson
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| 3 -1 | entrances |
Suzanne Blangsted (X)
|
| 3 -1 | inbound call centers |
Lise Leavitt
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| 3 -1 | entries |
Jan Andre de la Porte
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Proposed translations
United States
Legalese and business speak, translated.
Native in: Danish 
, English
Works in: Danish to English, Norwegian to English, English to Danish, and 4 more.
lines/ports
| agree |
Michael Davies
: sounds right!
1 day 14 hrs
|
| disagree |
Sven Petersson
: 300 lines and 3000 agents; what are the 2700 who have no line doing?
1 day 15 hrs
|
|
There is probably more than one agent assigned to each line, or queue (see source text, "kø"). Thus, as calls line up in the same queue (depending on the nature of the call), they are routed to the next available agent on that queue, or line.
|
entrances
just a suggestion, - didn't check any references.
| disagree |
Sven Petersson
: Pulling our legs AGAIN? See http://www.callcentermagazine.com/shared/article/showArticle...
2 hrs
|
United States
Flexible, efficient and dedicated.
Native in: Danish 
Works in: Danish to English, English to Danish, Italian to Danish, and 1 more.
inbound call centers
As a minimum, the solution should be able to handle/manage 300 different inbound call centers...
Sweden
Medical Translator
Native in: Swedish , English
Works in: English to Swedish, Danish to Swedish, German to Swedish, and 13 more.
portals
http://h41140.www4.hp.com/us/en/servicessupermarket/applications/call_center_portals.html
| disagree |
Michael Davies
: http://en.wikipedia.org/wiki/Web_portal
1 day 14 hrs
|
|
I did NOT suggest 'web portals'!
|
Denmark
Precise, timely and fluid translations
Native in: Danish , English
Works in: English to Danish, French to Danish, German to Danish, and 6 more.
entries
| disagree |
Michael Davies
: I agree with your interpretation but not with your term
1 day 13 hrs
|
Discussion