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Online project: all segments locked, "unresolved conflicts in document; not synchronized"
Thread poster: Niina Lahokoski
Niina Lahokoski
Niina Lahokoski  Identity Verified
Finland
Local time: 23:02
Member (2008)
English to Finnish
+ ...
Oct 18, 2018

I requested a client to unlock the locked segments in an online project in order to fix some mistakes in them (double-clicking didn't work). Somehow this caused an issue: now all segments of one of the files are locked, even empty segments. The client unlocked the file again, but I can't seem to download that updated file. Whenever I sync, I get the error message "unresolved conflicts in document; not synchronized". I can't resolve any conflicts, because the segments are all locked. How to fix t... See more
I requested a client to unlock the locked segments in an online project in order to fix some mistakes in them (double-clicking didn't work). Somehow this caused an issue: now all segments of one of the files are locked, even empty segments. The client unlocked the file again, but I can't seem to download that updated file. Whenever I sync, I get the error message "unresolved conflicts in document; not synchronized". I can't resolve any conflicts, because the segments are all locked. How to fix this situation? Does the client have to resolve the conflicts?

Update: Found a workaround - I asked the client to send me their DocumentData file and replaced mine with it, then synced with the server.

[Edited at 2018-10-18 16:16 GMT] ▲ Collapse
 


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Online project: all segments locked, "unresolved conflicts in document; not synchronized"






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