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  1. KudoZ™ Top
  2. Spanish to German
  3. Computers: Systems, Networks

herramienta de gestión

German translation: System-Tool

19:34 Jun 14, 2005
Spanish to German translations [PRO]
Tech/Engineering - Computers: Systems, Networks
Spanish term or phrase: herramienta de gestión
Atención telefónica personal al Usuario del Servicio y atención de incidencias remitidas por el Usuario del Servicio a través de un sistema electrónico (servicio web
seguro proporcionado por el Contratista, correo electrónico, chat, etc). El Contratista registrará sin excepción todas las llamadas telefónicas, correos electrónicos e incidencias remitidas, con la **herramienta de gestión** y efectuará resolución de incidencias y consultas en el primer contacto.

Establecimiento de la prioridad de la incidencia en función del tipo de usuario (estándar o VIP).

Establecimiento de la prioridad de la incidencia en función del alcance de la misma y la criticidad para XXX.
Olaf Reibedanz
Colombia
Local time: 19:49
German translation:System-Tool
Explanation:
oder

mithilfe der speziellen Software

eigentlich kannst Du hier Deiner Kreativität freien Lauf lassen

Vielleicht noch hilfreich:

http://www.spantrax.de/Ressourcen/WORDLIST_DE-ES.pdf
Selected response from:

Monika Berger
Germany
Local time: 02:49
Grading comment
Vielen Dank!
4 KudoZ points were awarded for this answer



Summary of answers provided
3 +3System-Tool
Monika Berger


  

Answers


12 mins   confidence: Answerer confidence 3/5Answerer confidence 3/5 peer agreement (net): +3
System-Tool


Explanation:
oder

mithilfe der speziellen Software

eigentlich kannst Du hier Deiner Kreativität freien Lauf lassen

Vielleicht noch hilfreich:

http://www.spantrax.de/Ressourcen/WORDLIST_DE-ES.pdf

Monika Berger
Germany
Local time: 02:49
Native speaker of: Native in GermanGerman
PRO pts in category: 4
Grading comment
Vielen Dank!

Peer comments on this answer (and responses from the answerer)
agree  Aniello Scognamiglio (X): oder "Systemmanagement-Tool", sehe bei Olaf lauter Zeichensalat.
10 mins
  -> ich auch - DANKE - gefällt mir auch
agree  Jens Freese
1 hr
agree  Gisel Moya Knautz
21 hrs
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